Olando Berry is an experienced IT professional with a focus on help desk support and technical troubleshooting. Currently serving as a Help Desk Specialist at Vital Decisions since October 2018, Olando's career also encompasses roles such as Helpdesk Coordinator at Reliant Safety and Technical Security Support Specialist at FLIR Systems, where responsibilities included managing support tickets, documentation, and client assistance with network video recorders. Prior experience includes technical support in a hospital environment at QMES, LLC and consumer technical support at Cablevision, along with a strong retail foundation in electronics sales at Walmart. Olando holds an Associate of Science degree in Network and System Administration from The College of Westchester.
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