Joanna Ma

Implementation Manager, Healthcare at Vital

Joanna Ma, MHA, CLSSGB, TLSSBB, is an experienced healthcare professional currently serving as an Implementation Manager at Vital since March 2023. Prior experience includes roles as a Product Implementation Manager at Carta Healthcare, and various positions at Thomas Jefferson University Hospitals, where Joanna engaged in process improvement as a consultant and administrative fellow. Joanna's expertise also encompasses a consultancy role at Boriken Neighborhood Health Center, emphasizing market analysis for Federally Qualified Health Centers. Academic background includes a Master of Health Administration from Columbia University Mailman School of Public Health, where Joanna achieved a 4.0 GPA, and a Summa Cum Laude undergraduate degree in Supply Chain & Marketing Science from Rutgers Business School.

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