Joanna Ma, MHA, CLSSGB, TLSSBB, is an experienced healthcare professional currently serving as an Implementation Manager at Vital since March 2023. Prior experience includes roles as a Product Implementation Manager at Carta Healthcare, and various positions at Thomas Jefferson University Hospitals, where Joanna engaged in process improvement as a consultant and administrative fellow. Joanna's expertise also encompasses a consultancy role at Boriken Neighborhood Health Center, emphasizing market analysis for Federally Qualified Health Centers. Academic background includes a Master of Health Administration from Columbia University Mailman School of Public Health, where Joanna achieved a 4.0 GPA, and a Summa Cum Laude undergraduate degree in Supply Chain & Marketing Science from Rutgers Business School.
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