Zack Joswiak

Manager, Solution Architects at Vitally.io

Zack Joswiak has a diverse work experience spanning several years. Zack is currently working at Vitally.io as the Manager of Solution Architects. Prior to this role, they held positions such as Team Lead-Implementation and Senior Implementation Specialist at the same company. Before joining Vitally.io, Zack worked as a Senior Customer Success Manager at SportsEngine, where they provided Sport Relationship Management software solutions to various clubs, associations, leagues, and tournaments. Zack also worked as an Account Manager at SportsEngine. Earlier in their career, Zack worked at Capella University as an Operations Supervisor and Operations Specialist in the Financial Aid department. Zack also worked as a Senior Customer Support Representative at the same university. Zack's work experience also includes a role as a Special Education Paraprofessional at South Washington County Schools and a Personal Care Assistant (PCA) - Team Lead at Student Experience. Throughout their career, they have gained expertise in customer success management, operations, support, and education.

Zack Joswiak pursued their education at the University of Minnesota from 2009 to 2013, where they earned a Bachelor of Science (B.S.) degree in Kinesiology. Zack further expanded their academic pursuits at Capella University from 2016 to 2017, obtaining a Post-Baccalaureate Certificate in Business Administration, Management, and Operations. In addition to their formal education, Zack Joswiak obtained a certification in Business Analysis Foundations from LinkedIn in May 2020.

Links

Previous companies

Capella University logo

Timeline

  • Manager, Solution Architects

    December, 2022 - present

  • Team Lead - Implementation

    June, 2022

  • Senior Implementation Specialist

    January, 2022

  • Senior Customer Success Manager

    May, 2021

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