Ceslie West

Ceslie West is a Customer Success Manager at VitalSource since January 2023, with extensive experience in customer success and account management from previous roles at Pearson, where positions included Associate Account Manager, Customer Success Specialist, and Customer Success Representative. Key responsibilities included creating account plans, managing training sessions, uncovering new business opportunities, and overseeing complex digital course material projects. Ceslie has prior experience in education as a teacher and substitute teacher, alongside internships and retail positions, culminating in a Bachelor of Arts in Communication from the University of Cincinnati.