Mark Bonaventura is a seasoned professional with extensive experience in customer success and digital project management. Currently serving as a Senior Customer Success Manager at VitalSource since March 2022, Mark focuses on customer revenue retention and growth by fostering relationships and ensuring value realization. Prior to this role, Mark held the position of Senior Digital Project Manager at Macmillan Learning, managing a portfolio of over 75 customers and collaborating closely with sales teams and internal departments to enhance client experiences. Mark's earlier experience includes roles at Team Detroit as a Digital Project Manager, where Mark delivered online marketing campaigns, and at Yeoman Group, where Mark executed projects aligned with client strategies. Mark holds a B.B.A. in Marketing from Eastern Michigan University.
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