Our system is based on Deep Learning and offers an intelligent voice assistant for customer service. Use cases can be found in both the SME and enterprise market for all companies with many standardized customer calls. VITAS answers the telephone, checks data in real time, can react flexibly to requests and offers the caller a self-service withoutwaiting time. Areas of application include restaurants, workshops, medical practices, taxi centres, insurance companies, banks and tax consultants. With www.telefonassistent.de, we have developed our own software-as-a-service platform that allows companies of any industry and size to configure their own intelligent assistant with just a few clicks - completely without any prior technical knowledge. The settings vary from greeting phrases and specific questions to the creation of custom scenarios and call reasons. Everything can be adapted independently to the individual needs of the respective company without IT capacities.

Software

AI/ML

VITAS - Virtuelle Telefonassistenten

Thomas Abend 🚀

Samira Thyrian

Jonas Zech

Nadine Heinlein

Tobias Bäumler

René Straub

Eva Toula

The Leadership Team at VITAS is responsible for steering the strategic direction and operational effectiveness of the company. Comprising the Co-founder and COO, Founder and CEO, and CTO, the team focuses on driving innovation in intelligent voice assistant technology, overseeing the development and enhancement of the software-as-a-service platform, and ensuring that VITAS meets the evolving needs of its diverse clientele across multiple sectors. They foster collaboration, set company goals, and cultivate relationships with stakeholders to ensure the continued growth and success of the organization.

Leadership Team

Engineering and Development

Leadership Team

About

Team members

Other teams at VITAS - Virtuelle Telefonassistenten

Engineering and Development