Jocelyn Villanueva

Jocelyn Villanueva is a skilled professional with extensive experience in customer service and marketing. Currently serving as the Customer Service and Customer Success Manager at Vitau since July 2021, Jocelyn develops positive customer experiences, maintains relationships, contributes to sales, and implements success programs. Previous roles include Senior Customer Service and Customer Success Representative and Marketing and Innovation Strategist at Co'business. Jocelyn began a career at Teleperformance and has held various positions in marketing and public relations at organizations including the School of Change, KPMG, and Tecnológico de Monterrey. Educational qualifications include a Bachelor's Degree in Advertising and Marketing from Tecnológico de Monterrey, a Master's degree in Comunicación Deportiva con orientación en Mercadotecnia Deportiva from Universidad Autónoma de Nuevo León, and a Bachelor of Science in Exercise Science from The University of Texas Rio Grande Valley.