Kayode Olusegun

Senior Relationship Manager at Vitesse PSP

Kayode Olusegun has a diverse work experience spanning over 15 years. Kayode is currently working as a Customer Success Manager at Vitesse PSP Limited since 2022. Prior to that, they served as an Account Manager (FI & NBFI) at HSBC Global Banking & Market's from July 2018 to December 2021. In this role, they provided Liquidity and Cash Management services to a global portfolio of HSBC Correspondent banks and Non-Bank Financial entities. Kayode was also responsible for client service, AML screening, KYC, and digital change issues.

Before joining HSBC, Kayode worked at HSBC Retail Banking and Wealth Management from January 2014 to July 2018, where they served as a Customer Service representative. Kayode gained experience in providing excellent customer service during their tenure at this position.

Prior to their roles at HSBC, Kayode worked as a Security Officer at TSS (Total Security Services) Ltd from July 2013 to January 2014. Kayode also served as a Project Manager at Convolis Events Hall from October 2012 to July 2013.

Earlier in their career, Kayode worked as a Central Recruitment Section Events Assistant (Part-Time) at the University of Greenwich from November 2011 to March 2013. Kayode also worked as a Customer Service Officer at First Bank of Nigeria Plc from July 2007 to October 2010.

Overall, Kayode Olusegun's work experience showcases their expertise in customer service, account management, project management, and security. Kayode has a strong track record of providing top-notch services and solutions to clients in the banking and finance industry.

Kayode Olusegun has a Bachelor of Science (BSc. Hons) degree in Zoology from the University of Ibadan. Kayode also holds a Master of Science (MSc) degree in IT with E-Commerce from the University of Greenwich. In terms of additional certifications, Kayode has obtained the following: Excel PivotTable Quick Tips from LinkedIn in May 2023, Managing the Complete Sales Cycle from Sales Impact Academy in May 2022, Negotiation Through Tactical Empathy from Sales Impact Academy in May 2022, Award in International Cash Management from the Association of Corporate Treasurers in June 2021, Agile Product Owner Role: Foundations, Agile at Work: Planning with Agile User Stories, and Scrum: The Basics from LinkedIn in November 2019, and CeMAP from the Institute of Financial Services in January 2016. In 2018, they completed a Liquidity Management course online from The Open University.

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Timeline

  • Senior Relationship Manager

    January 1, 2024 - present

  • Customer Success Manager

    January, 2022