The Customer Support and Case Management team at VIVA HEALTH ensures exceptional service and care coordination for its members. This team handles customer inquiries, manages care plans, and supports special needs programs. They focus on appeals, grievances, and strategic initiatives to continuously improve the member experience. Coordinators and managers work collaboratively to deliver personalized, high-quality healthcare solutions, enhancing overall satisfaction and health outcomes for VIVA HEALTH’s members.
Amanda Kilgore
Acute Care Case Manager
Brittney Shayne Ritt...
Transitions Of Care Case Manag...
Cheryl Garove
Customer Engagement Program Ma...
Christy Rollins
Case Manager
Evangeline Jackson
Care Manager
Katrina Pronath
Medicare Stars Program Manager
Licsw Jennifer Klops...
Special Needs Plan Administrat...
Lisa Wood-Foster
Associate Director Customer Ad...
Sara Grace Cameron
Strategic Initiatives Coordina...
Valencia Jackson
Customer Service Representativ...
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