Manuel Zavaleta Valle

Manuel Zavaleta Valle is an experienced technology leader with a robust background in IT management and operations spanning over two decades. Currently serving as CIO at Marcatel since September 2010, Manuel has driven significant advancements including the implementation of a new CRM selling process that achieved ISO 9001:2015 certification, and a project management methodology that significantly increased project delivery efficiency. Previous roles include IT & Operations Director at Marcatel, where a 20% reduction in Optical Fiber Network maintenance costs was realized, and IT Director for TeleTech, overseeing IT operations for thousands of workstations across multiple countries. Manuel’s career began at Citi as a Project Manager, following early leadership in telecommunications at Abaco Casa de Bolsa. An alumnus of prestigious institutions such as IPADE Business School and Harvard Business School, Manuel holds degrees in Electronic Systems and International Management, reflecting a strong educational foundation in business and technology.