Steven Edwards

Steven Edwards has a wide range of work experience in various roles and industries. Steven is currently working as an Account Manager at Vivi, a wireless presentation and screen mirroring tool for the education sector. Prior to this, they were a Business Development Manager at Education Horizons Group, where they provided integrated software solutions for K-12 schools. Steven also worked as a Business Development Account Manager at ClassCover, a mobile and web application for managing relief teaching staff.

Before transitioning to the education industry, Steven worked as a Direct Sales Representative at Ivy College, an online learning institution. Steven also gained experience in information analysis and training at ASIC (Australian Securities and Investments Commission) and held a role as an Enquiries Officer at the Office of the Australian Information Commissioner.

Earlier in their career, Steven worked as a Team Manager at Control Risks, where they designed and delivered training programs. Steven also held customer support and assistant manager roles at MLC Limited and ANZ, respectively. Steven began their professional journey as an Investigative Support Officer at the Australian Federal Police, where they conducted research and supported criminal investigations.

Overall, Steven has demonstrated their versatility by working in various industries and successfully fulfilling diverse roles throughout their career.

Steven Edwards has a diverse education history. In 1997, they began their studies at Macquarie University and obtained a Bachelor of Arts (BA) degree in Business Law in 2001. Later, in 2003, Steven pursued a Master's degree in International Relations at the same university. Steven'sfield of study during this time was International Relations and Affairs.

In 2013, Steven expanded their knowledge by completing a Certificate IV in Training and Assessment in the field of Training and Assessment.

Furthermore, Steven has acquired several additional certifications from LinkedIn in various customer service-related areas. In January 2018, they obtained certifications in Customer Retention, Delivering Bad News to a Customer, Innovative Customer Service Techniques, Phone-Based Customer Service, Serving Customers Using Social Media, Working with Upset Customers, and Writing Customer Service Emails.