Bill Francione

Senior Vice President Of Customer Experience Vivid Seats at Vivid Seats

Bill Francione has held various senior positions in customer experience and operations management at companies such as Vivid Seats, goPuff, Grubhub, Mealport USA, LLC, Delivered Dish, and Dining In. Responsibilities have included creating and managing contact centers, team building, P&L ownership, logistics, vendor relations, delivery partner engagement, and legal compliance.

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Previous companies

Org chart

Manager

Stan Chia

CEO

Peers

Larry Fey

CFO

Riva Bakal

Chief Product & Strategy Officer

Geoff Lester

Chief Commercial Officer

Reports

Katy Smith

Director, Customer Experience

Ross Miner

Senior Product Support Manager - Skybox

Timeline

Senior Vice President Of Customer Experience Vivid Seats
February 1, 2024 - present
Vice President Customer Experience
October, 2021

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