Ross Miner

Ross Miner has a diverse work experience spanning multiple industries. Ross most recently worked as a Senior Product Support Manager at Vivid Seats, where they were involved in the development cycle of the company's cloud-based platform called SkyBox. Prior to this role, Ross worked as a Manager and Product Support Specialist at the same company, providing solutions and training to users on the SkyBox platform. Ross also served as a Subject Matter Expert and Online Support Specialist. Before joining Vivid Seats, Ross worked as a VIP Sales Agent and Senior Sales Agent.

Outside of Vivid Seats, Ross worked as an Assistant Coach at Barrington Team Handball Club from 2015 to 2017. Ross also gained management experience as a Manager at Flossmoor Station Restaurant and Brewery from 2015 to 2017.

In 2014, Ross interned at USA Team Handball, where they worked as a North Regional Athlete Scout & Recruiter. Ross conducted research and recruited athletes for the Women's National Team Residency Program.

Overall, Ross Miner has a strong background in product support and customer service, as well as experience in coaching and athlete recruitment.

Ross Miner completed their education history as follows:

- From 2021 to 2023, they attended West Virginia University and obtained a Master of Science (MS) degree in Sports Management.

- Between 2012 and 2014, they studied at Illinois State University, where they earned a Bachelor of Science (B.S.) degree in Business Administration and Management, General.

- In 2011, they briefly attended Idrætshøjskolen Århus, focusing on Handball studies.

Furthermore, Ross Miner has acquired several additional certifications which include:

- In August 2023, they completed the "Product Management: Building a Product Roadmap" course offered by LinkedIn.

- In May 2023, they completed the "Product Management: Building a Product Strategy" course offered by LinkedIn.

- In August 2022, they completed the "Becoming a Product Manager: A Complete Guide" course offered by LinkedIn.

- In August 2022, they completed the "Technical Product Management" course offered by LinkedIn.

- In July 2022, they completed the "Product Management First Steps" course offered by LinkedIn.

- In May 2022, they obtained certification in "Agent Workspace" from Zendesk.

- In July 2020, they completed the "COVID-19 Contact Tracing" course on Coursera.

- In July 2020, they completed the "Excel: Advanced Formulas and Functions" course offered by LinkedIn.

- In July 2020, they completed the "Google Docs Essential Training" course offered by LinkedIn.

- In July 2020, they completed "The Truth About Cats and Dogs" course on Coursera.

- In June 2020, they completed the "COVID-19: What You Need to Know (CME Eligible)" course on Coursera.

- In June 2020, they completed the "Excel Essential Training (Office 365)" course offered by LinkedIn.

- In June 2020, they acquired the certification in "The Fundamentals of Digital Marketing" from Google Digital Garage.

- In May 2020, they completed the "Dog Emotion and Cognition" course on Coursera.