Sarah Good

Customer Experience Team Leader at VIVID

Sarah Good has extensive experience in recruitment and customer service, currently serving as a Customer Experience Team Leader and Income Recovery Officer at VIVID since January 2018, focusing on supporting tenants with outstanding rent payments. Previous roles include Internal Recruitment Consultant at Kwik-Fit (GB) Ltd, Resourcing Partner at Thames Water, and various positions at KnowledgePool where responsibilities ranged from recruitment management to client advising for major organizations. Early career positions encompassed roles at Randstad Employment Bureau, Morgan McKinley, Spring Group plc, and Alexander Mann Solutions, demonstrating a strong foundation in recruitment processes and administrative support. Sarah Good holds a BA Hons degree in History from Oxford Brookes University.

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Reading, United Kingdom

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VIVID

We're a leading provider of affordable homes and extensive support services in the south of England. Everyone has the right to a safe and secure place to call home and with a VIVID home our customers also have access to a wide range of tailored support to sustain their tenancies and look after their wellbeing. This is summed up in our vision “More homes, bright futures”. We’re doing all we can to help people through the cost-of-living crisis. We invest in communities and address the shortage of affordable housing in the south, building the right type of homes to meet society’s needs. We’re the fourth largest developer of new homes amongst housing associations in England, having built over 1,400 last year and our target is to have built 17,000 more new homes in the 10 years since our creation in 2017.