Allan Bronzin

Allan Bronzin is an experienced IT Operations and Support Manager with a robust background in the telecommunications sector, having held key positions at Vivo, Claro Brasil, and Nextel Brasil. Currently managing a team of 32 at Vivo, responsibilities include overseeing operation and support in diverse business areas, KPI management, incident handling, and vendor oversight. Previously, at Claro Brasil, Allan led a team of 41, focusing on various operational aspects including billing and fraud prevention. Notably, Allan has a history of significant contributions in system support and incident management, with technical expertise in areas such as 3G technology and automation processes gained through prior roles at Hewlett-Packard, TQI, and Orga Systems. Allan holds an Executive MBA in Data Science and Artificial Intelligence, an MBA in Software Engineering, and a Bachelor’s in Information Systems.