Anderson Rafael Medeiros

Anderson Rafael Medeiros is a seasoned professional with extensive experience in operational performance and process analysis, currently serving as a Senior Analyst of Operational Processes/Performance at Vivo (Telefônica Brasil) since October 2015. Responsibilities include creating operational reports, presenting results, optimizing reporting processes, diagnosing and analyzing operational indicators, and utilizing SQL, Oracle, and PowerBI for data extraction and analysis. Previous roles include a Pleno Operations Support Analyst at Vivo and a Pleno Planning Analyst at GVT, focusing on system performance, infrastructure management, and continuous process improvement. Early career experience includes a Supervisor role at Contax, emphasizing team motivation and performance oversight. Anderson holds an MBA in Software Engineering and Information Technology from Estácio, a degree in Human Resources from the Universidade Estadual do Vale do Acaraú, and completed a Web Front-End Developer program at Pixel Institute.