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Darren Alexander

Customer Case Manager at VIVO Defence Services

Darren Alexander has a strong background in customer service and operations management. With experience in various companies such as VIVO Defence Services, Luv Group, Residential Management Group Limited, The Contact Company, Pershing Securities, and Osbourne and Little, Darren has held positions ranging from Customer Case Manager to Head of Customer Service. Darren's responsibilities have included managing call center operations, resource planning, budget management, and developing processes to enhance customer satisfaction. Darren's career highlights also include creating centers of excellence in customer service, driving business profitability, and overseeing client management.

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Timeline

  • Customer Case Manager

    April, 2023 - present

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