Quyen Mai

Viet Nam & Overseas Project - Customer Support Lead at VNG

Quyen Mai has had extensive work experience in various roles at VNG Corporation. Quyen started in 2011 and held positions such as Product Coordinator, Platform Business Development, and Product Operation. In 2016, they worked as a Freelance Translator for an online news company. Quyen returned to VNG Corporation in 2018 and took on roles including Product Operation and Player Support Supervisor. Quyen'smost recent role is as the Viet Nam & Overseas Project - Customer Support Lead, which they have been in since December 2022.

Quyen Mai obtained a Bachelor's degree in Chinese Language and Literature from the Ho Chi Minh City Open University in 2009. In addition, they have obtained several certifications, including Excel Skills for Business: Essentials, Creativity Toolkit II: Creative Collaboration, Agile Project Management Certifications, First Line Manager Development Program, Creative Thinking: Techniques and Tools for Success, Emotional Intelligence: Cultivating Immensely Human Interactions, Effective Problem-Solving and Decision-Making, Strategic Planning and Execution, and The Manager's Toolkit: A Practical Guide to Managing People at Work. These certifications were obtained from institutions such as Coursera and LHH, with all certifications completed in the year 2023.

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Org chart

Timeline

  • Viet Nam & Overseas Project - Customer Support Lead

    December, 2022 - present

  • Player Support Supervisor

    July, 2020

  • Product Operation

    December, 2018

  • Platform Business Development

    January, 2014

  • Product Coordinator

    December, 2011

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