Jonathan Mangrum

Jonathan Mangrum has a strong background in technical support and IT roles. Jonathan started their career at Nationwide Insurance in 2002 as a Desktop Services Analyst. In 2005, they joined Spartan Shops Inc as a Help Desk Support Lead and later became a Systems Administrator.

In 2010, Jonathan joined Vocera Communications as a Technical Support Engineer IV, a role they held until 2014. Jonathan then moved up to become a Technical Support Supervisor and later a Technical Support Manager, a position they held until 2018. Currently, they are serving as a Technical Support Engineer 4 at Vocera Communications.

Jonathan Mangrum attended San Jose State University from 2006 to 2010. However, there is no information available regarding the degree obtained or the field of study pursued during this time. In terms of additional certifications, they obtained a Salesforce Certified Administrator (SCA) certification from Salesforce in August 2019. Additionally, Jonathan earned a Microsoft Certified Professional certification; however, the specific details regarding the institution and the date of obtaining this certification are not provided.