Khanyisa Mzuzwana

Specialist: Service Management Delivery at Vodacom Group

Khanyisa Mzuzwana is a seasoned professional in customer service and sales effectiveness, currently serving as a Senior Customer Care Advisor at Vodacom since September 2018, where a focus on exceptional customer service, loyalty, and satisfaction is evident. Previous roles at Vodacom include Assistant Senior Specialist in Sales Force Effectiveness and various positions within operational support and business development, contributing to effective stock management and marketing collateral oversight. Earlier experience includes roles at H and P IT Empowerment cc and HYM Management Consultants, where responsibilities ranged from bid administration to marketing assistance. Khanyisa holds a BPhil Honours in Marketing Management from IMM Graduate School of Marketing and a Bachelor of Technology in Marketing from Nelson Mandela University.

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