Vodacom Group
Khanyisa Mzuzwana is a seasoned professional in customer service and sales effectiveness, currently serving as a Senior Customer Care Advisor at Vodacom since September 2018, where a focus on exceptional customer service, loyalty, and satisfaction is evident. Previous roles at Vodacom include Assistant Senior Specialist in Sales Force Effectiveness and various positions within operational support and business development, contributing to effective stock management and marketing collateral oversight. Earlier experience includes roles at H and P IT Empowerment cc and HYM Management Consultants, where responsibilities ranged from bid administration to marketing assistance. Khanyisa holds a BPhil Honours in Marketing Management from IMM Graduate School of Marketing and a Bachelor of Technology in Marketing from Nelson Mandela University.
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Vodacom Group
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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 65.2 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customers in over 40 African countries. Vodacom is majority owned by Vodafone, the world’s largest mobile communications company by revenue, and is listed on the JSE Limited under the symbol VOD.