Ram Kishor

Ram Kishor currently serves as AGM - Service Operations at Vodafone Idea Limited, focusing on partner relationships and ensuring compliance with service level agreements and quality standards. Previously, Ram held the position of Senior Manager Quality & Process Compliance at CarDekho, where responsibilities included quality assurance and process compliance across various communication channels. Ram's experience also encompasses a managerial role at Tech Mahindra overseeing quality assurance for multiple sectors, and positions at Cogent E Services, Aegis Limited, and Serco, all emphasizing quality management and training within the telecom and banking industries. Ram began a career in quality analysis at Spice BPO Services and holds a Bachelor's degree in Hotel Management from the Institute of Hotel Management.