Barbara De Koning Gans

Barbara de Koning Gans (1972) has been Executive Director Customer Operations since August 16, 2021. Earlier she worked at Rabobank as Director Customer Contact Retail Netherlands. Before that, she worked as Chief Commercial Officer at Independer, as General Manager of Bergman Clinics and held various roles at the ING Group. She's always focused on bringing the voice of the customer and the employee onto the table. She studied business administration at the Erasmus University in Rotterdam and completed an MBA in Switzerland.