Peter Hillebrand

Peter Hillebrand currently serves as the Head of Predictive Service at Vodafone since October 2020, focusing on utilizing AI to enhance customer service experiences. Prior to this role, Peter held various positions at Unitymedia from January 2011 to October 2020, including Abteilungsleiter Insights & Analytics, Director Customer Experience Insights, and Customer Experience Manager. Peter's career began at freenet.de GmbH as Leiter Prozessmanagement, overseeing shop and process management. Peter also has experience in process management with responsibilities for optimizing activation rates. Earlier professional experiences include roles at Plenium Informationstechnologien GmbH, 4Players, and zweiL – Lindner & Langner. Peter holds a degree in Informatikkaufmann from freenet AG and studied at the University of Hamburg. Education was completed at Wilhelm-Gymnasiums.