Divya Anand

Divya Anand has a diverse work experience in various industries. In 2013, they worked as a Relationship Manager for External Affairs at MGUniversity, where they were responsible for foreign language students and served as a point of contact for academic and enrollment queries. Following this, they served as an English Language Assistant at Education Nationale, working in two academic institutions in France and utilizing interactive activities to improve students' English language skills.

In 2014, Divya joined Tata Consultancy Services as a Corporate Tax Expert and French Specialist, providing tax services to customers worldwide. Divya worked on projects such as Relief at Source and Processing tax on accrued interests for European markets. Divya also gained onsite experience at ABN AMRO Clearing Bank N.V. as a Corporate Tax Expert, where they led the transition of a project to Tata Consultancy Services and provided training to the Tax Team in India.

In 2016, Divya worked as a Service Desk Analyst at Condeco, supporting customers in French and English through telephone and email. Divya handled incident creation and classification, as well as ticket assessment based on severity, impact, and risk.

From 2017 to 2019, Divya worked at Convergys as a Technical Support Associate III, providing bilingual technical support to clients and customers. Divya specialized in NetApp Advanced Technical Support and was dedicated to providing French language support to Orange Business Services, as well as support to NetApp customers worldwide.

Most recently, Divya Anand joined Volanté Systems in 2019 as a Bilingual Technical Support Specialist, offering support in English and French.

Throughout their career, Divya has demonstrated their fluency in French and English and their ability to provide technical and customer support in bilingual environments.

Divya Anand completed their B.A. (Hons.) degree in French Language and Literature from Delhi University from 2010 to 2013. Prior to that, they attended Tagore International School (Vasant Vihar) from 1995 to 2009, with no specific degree or field of study mentioned. Additionally, they obtained a TEF certification from Alliance Française of Madras in September 2018. Divya has also completed a DELF B2 French certification, although the specific details regarding the institution and completion date are unknown. Moreover, they have an IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice, but the details about the institution and completion date are also missing.