Mikhail Dmitrichenko

Mikhail Dmitrichenko is an accomplished executive with extensive experience in operational leadership and customer service management across various companies. Currently serving as the Chief Operating Officer at VOLIA since October 2011, Mikhail oversees all headquarters and nationwide operations, including Sales, Customer Experience, and Digital Customer Care. Previous roles include Chief Commercial Officer at VOLIA, Central Region Director and B2B Director at Servus Systems Integration Ltd., and Sales Director at UVK. Mikhail also held significant positions at Orange Business Services, Golden Telecom, and Relcom, contributing to customer service and sales development. Educational qualifications include an Executive MBA from The University of Edinburgh, an Executive Education Programme from London Business School, and a Master’s in Economics from Kyiv National Economics University.