Andrea Pilla

Andrea Pilla is an experienced professional currently serving as the Audi Service Area Manager at Volkswagen Group Italia since February 2007. Responsibilities include providing organizational, commercial, and management consultancy to Audi dealers and branches, enhancing the Service Market utilization for genuine parts, accessories, and labor, and improving customer satisfaction and loyalty. Additionally, Andrea Pilla oversees compliance with contractual obligations and organizational standards, monitors service indicators, implements Service processes, and collaborates on marketing and training plans. Prior roles include After Sales Area Manager and an internship in the Technical Training Department at Volkswagen, as well as an internship as Engineer Production Line Assistant at SKF Group. Academic credentials include an Engineer's Degree in Computer Science from Università degli Studi di Padova and a Maturità Classica from Liceo Classico A. Pigafetta.