The basic idea of our Vollpension café (German for “full pension,” which refers to both the one that Austrians get from the government upon retirement and to the kind of hotel stay that includes meals, or full board) is easily explained: Where do you get the best cake ever? At your granny’s, right? And with us, in our Vollpension café.

Come to our café and get spoiled in our granny’s public living room, in Vienna, order your granny’s cake for your own home or learn how to bake from our senior BackAdemics who love to finally be able to share their lifelong baking skills with you via the internet.

Vollpension

Julia Krenmayr

Manuel Gruber

Moriz Piffl

The Customer Service and Support team at Vollpension ensures an exceptional experience for all of our guests, whether they are visiting our café in Vienna or interacting with our services online. The team handles inquiries, resolves issues, and assists with orders—both in-person and for take-home cakes—while also supporting our senior BackAdemics in delivering online baking tutorials. Through their efforts, they help bring the warmth and charm of our granny’s public living room to each customer.

Customer Service and Support

About

Team members

Other teams at Vollpension

Leadership Team

Operational Management Team