Engineering · Full-time · Piedmont, Italy
Purpose:
The Installation Engineer position involves extensive customer interaction and service. The Engineer will gather information, analyze, design, develop and map the client’s workflow and processes as they interface and integrate multiple customer system components with various Volpara Health products. Because Volpara interacts with numerous hospital systems, experience with Epic is essential to this role.
Responsibilities:
Competencies:
Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Problem Solving: Uses rigorous logic and methods based on experience to solve difficult problems with effective solutions; probes reasonable, experienced sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the convenient answers.
Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
Experience & Qualifications:
Compensation & Benefits
Salary range: $70,000 - $95,000 per year. Benefits include the option to participate in medical, dental, vision, life and disability insurances; a 401K plan with a company match; and generous paid time off.
Volpara Health is an Equal Employment Opportunity employer. We will endeavor to fill vacancies with the candidate who is the best fit for the role, without regard to gender, marital or family status, religious or ethical belief, race, ethnic or national origin, disability, age, political opinion, employment status, sexual orientation or any other status protected by law