Shane Lester

Shane Lester has a diverse work experience in the fields of product management and program management. Shane is currently working as the Head of Product at Volpara Health since 2022. Prior to this, they worked as a Product Director at Optum from 2019 to 2022, where they integrated multiple products on a multitenant AWS platform and managed the budget and P&L for the platform. Shane also designed dashboards to close competitor gaps.

Before Optum, Shane was the Founder and President of Learning Frames LLC from 2018 to 2019. Shane developed a cognitive alignment model that helps create effective learning experiences based on neuroscience and instructional design principles.

In 2017, Shane worked as a Product Owner at InteractiveCare, where they created new products for elder patients in Home Healthcare and managed telehealth solutions for Home Healthcare Agencies. Shane also utilized pragmatic marketing principles to manage backlog and employed an agile approach to software development.

Prior to that, they worked at Elsevier as a Product Owner from 2014 to 2017, and at UnitedHealth Group as a Senior Program Manager from 2012 to 2013. At Elsevier, they were responsible for product ownership, and at UnitedHealth Group, they created processes and tracking methodologies for API and provided project management support for training initiatives.

From 2007 to 2012, Shane worked at Optum as a Senior Product Manager, where they managed cross-functional teams to increase customer satisfaction and delivered internal training sessions. Shane also utilized Agile/Scrum methodologies for project delivery.

Before that, they worked at LDS.org as an Information Architect from 2004 to 2006, where they implemented audience analysis tools and facilitated requirements identification sessions. At Convergys, they served as a Training Manager from 2003 to 2004, teaching instructional design certification courses and designing training support for call center agents.

Lastly, from 1999 to 2002, Shane worked at Avaltus as an Online University Manager, where they designed and managed web-based learning portals and pioneered business-to-business learning portals.

Shane Lester completed their Bachelors of Science in English and Professional Technical Writing at Utah State University from 1995 to 1997. Shane then pursued a Master's degree in Instructional Technology at the same university from 1996 to 1997.