Natalia Faguaga is a seasoned professional in business intelligence and customer experience, currently serving as Jefe de inteligencia de negocios and Jefe de experiencia de cliente at Volvo Chile since January 2019. With extensive experience at Volvo Group from November 2011 to March 2023, roles included Encargada Satisfacion de Clientes, where focus was on enhancing customer experiences, and Encargada de Marca y comunicaciones corporativas, emphasizing brand strategies and customer engagement. Previously, positions held in various companies involved foreign trade, import/export coordination, and market research, including roles at Megalux S.A and Blue Bird S.A. Natalia's educational background features qualifications in international business, coaching, and brand innovation from prestigious institutions such as Universidad Adolfo Ibáñez and Universidad Católica del Uruguay.
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