Astrid Kowalczyk

Astrid Kowalczyk is an experienced professional in consumer experience insights and analytics, currently serving as the Head of CX Insights & Analytics at Volvo Cars since April 2019. Astrid has a solid background in leading global strategies for consumer experience feedback and actionable insights. Previous roles include CX Insights Strategy Lead at Volvo Cars, Design Research Lead at Spotify, and Digital Growth Strategist at DDB Stockholm. Astrid also founded Beanerd, a platform for micro-roasters, and held positions such as Product Manager at Zound Industries and VF Corporation, where responsibilities included managing product development and brand strategy. Educational credentials include a Digital Data Strategist certification from Hyper Island and a Bachelor's degree in Interior Design from HOGENT.