Justin Furlotte

Justin Furlotte has a diverse work experience spanning various industries. Justin is currently working at VOSKER as an Offshore Manager since April 2022. Prior to this, they held the role of Customer Service Team Lead from October 2020 to May 2023.

Before joining VOSKER, Justin worked at Rogers Communications for a significant period. From September 2015 to September 2019, they served as a Team Manager Business Technical Support, leading a team of 14-16 agents and focusing on building relationships and creating a positive work environment. From November 2012 to September 2015, they worked as a Business Technical Service Representative, providing technical support for wireless devices and assisting small, medium, and corporate business customers. From November 2010 to November 2012, Justin held the position of Business Customer Service Representative, where they analyzed clients' business needs and guided them in shaping their telecommunications services.

Earlier in their career, Justin was employed at Transcom as a Trainer for customer service. From April 2008 to November 2010, they delivered instructor-led courses, assessed trainee performance, and provided support to agents regarding product knowledge, soft skills, and technical challenges. Justin also worked as a Technical Support agent at Transcom during the same period, assisting French-speaking clients with technical issues related to residential DLink technology.

Justin also has experience working at Les YMCA du Québec as a Youth Worker, where they organized activities for children with motivational challenges and mentored at-risk youth. Justin was involved in teaching snowboarding to young adults as part of the Zero Ceiling project. Additionally, they worked at Giant Steps as a Personal Educator for children with autism, developing educational activities and assisting in therapy.

Furthermore, Justin has experience as an Acting Teacher at YOUNG ACTORS WORKSHOP, teaching drama to children and adolescents, using improvisation techniques and organizing performances.

Overall, Justin Furlotte has honed their skills in management, customer service, technical support, training, mentoring, and working with diverse groups, encompassing both corporate and non-profit sectors.

Justin Furlotte's education history begins in 1994 when they attended CEGEP DE LA GASPESIE ET DES ILES. Justin completed their studies in 1996 and graduated with a degree in Human Science with Math. Afterward, Justin pursued further education at Bishop's University, where they studied Drama and Dramatics/Theatre Arts, General. Justin enrolled in 1996 and successfully completed their Bachelor of Arts (B.A.) degree in 1999.