Customer Service · Contract · Piedmont, Italy
We are seeking a dynamic and experienced Strategic Partner to lead our efforts in managing strategic partnerships with C-level executives of Mobile Network Operators (MNOs), enhancing customer success and operations locally, and driving the team towards achieving results. This role requires a strategic thinker with a strong background in A2P/P2A Messaging, interconnection, and SMS monetization services.
Key Responsibilities:
Strategic Management and Partnership Development:
Identify potential opportunities and create strategies to establish and convey strategic partnerships with MNOs or MNO groups concerning A2P/P2A Messaging, interconnection, and SMS monetization services across the region.
Establish and nurture strategic partnerships amongst Mobile Operators in the region, ensuring long-term collaboration and mutual benefits.
Serve as the primary liaison with top management of Mobile Operators, facilitating effective communication and partnership development.
Financial Oversight:
Solutions Management:
Sales and Business Development:
Lead the sales process, business development initiatives, IT feasibility studies, and pre-sales activities.
Support sales management and sales teams in commercial contracting and negotiations.
Identify trendsetter ideas by researching industry events, publications, and announcements, staying ahead of market trends and opportunities.
Customer Success and Operations:
Additional Responsibilities:
Qualifications:
Bachelor’s degree in Business, Marketing, Telecommunications, or a related field.
Proven experience managing strategic partnerships with Mobile Network Operators (MNOs).
At least 5 years of leadership experience.
Brings C-level contacts from MNOs.
Strong leadership skills with a track record of leading teams to achieve results.
In-depth knowledge of A2P/P2A Messaging, interconnection, and SMS monetization services.
Excellent financial acumen with experience in P/L forecasting and analysis.
Strong sales and business development skills, with a strategic and analytical mindset.
Exceptional communication and relationship-building skills, with the ability to engage with C-level executives.
Ability to travel as required to attend conferences and meet with partners.
Join the team and help shape the future of the telecom industry!
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