Viviana Elizabeth Castro

Viviana Elizabeth Castro has extensive experience in customer success and sales development across multiple companies in the technology and language learning sectors. Currently serving as a Customer Success Analyst and previously as a Senior Sales Development Representative at Voxy, Viviana contributes to personalized language instruction initiatives. Prior roles include positions at Arcserve Brasil as a Global Language Solution Specialist and a Sales Development Representative, where responsibilities involved client prospecting and partner recruitment across Latin America. Additionally, experience includes technical support and operations management roles at companies such as TIVIT, Globant, Dell EMC, IBM, Fox Latin American Channels, Firstsource Solutions, and Cubecorp. Viviana's educational background includes training in English language instruction and a focus on arts, design, and communication.