Nadia Solomon

Nadia Solomon has worked at Vumatel as the Head Of Customer Experience since August 2017. Prior to that, they worked at Altech Netstar, where they held various roles including Manager Customer Relations, Contact Centre Manager, Workforce Manager, and Supervisor. Their responsibilities at Altech Netstar included analyzing customer service metrics, automating processes, forecasting trends, identifying and resolving issues within the contact centre, managing customer service software tools, and improving operational efficiencies. Before joining Altech Netstar, Nadia worked at MTN as a Specialist Helpdesk Officer, where they provided support to internal staff and resolved network-related problems.

Nadia Solomon has a Diploma in Project Management from Damelin, although the specific start and end years for this education are not provided. Nadia also completed Grade 12 (Matric) at Chris J. Botha Senior Secondary School from 1989 to 1993. Additionally, Nadia has a connection to RW Fick School, but no information about a degree or field of study is available.