Lisa M. McPherson is a seasoned professional with extensive experience in financial services and sales operations within the automotive industry. Currently serving as the Director of VW Sales Operations at Volkswagen Financial Services since April 2020, McPherson previously held the position of Financial Services Director at Jaguar Land Rover, where responsibilities included managing relationships with partner banks and creating a captive-like experience for retailers and customers. McPherson's previous roles at BMW Financial Services encompassed various leadership positions, including General Manager for Insurance and Sales Operations, where strategic oversight led to portfolio growth and enhanced digital platforms. McPherson holds an MBA from Loyola University Chicago, a BA in Humanistic Studies from Saint Mary's College, and has completed Executive Integral Leadership programs at the University of Notre Dame and Columbia University.