Mark Wilson

Mark is responsible for pursuing innovative ways of delivering shared value for our clients, employees, and communities. Focusing on both business and societal impact, he is responsible for embedding purpose-driven activities throughout VXI and our client partnerships. Through his leadership, VXI is striving to drive transformational change in the BPO industry by investing in underserved communities, and employing the rich talent that is resident there.

Mark is joining the VXI team as the result of the recent acquisition of Chime Solutions where he was the Founder and CEO. The company is known for delivering high-touch contact center solutions for mid-sized companies and Fortune 500 corporations.

With over 25 years of experience in the business information services industry, Mark has held senior level sales and operations management positions with companies such as D&B, ABF Freight Systems and Whirlpool Corporation. He also serves on the Boards of The US Chamber of Commerce, Kaiser Permanente Georgia Region, Public Sector Solutions Group, Kennesaw State University Coles College of Business, and Wilberforce University.

Mark’s vision and leadership has also earned him a number of prestigious honors, including Ernst & Young’s Entrepreneur of the Year Award, and induction into the Hall of Fame for the Coles College of Business at Kennesaw State University.

Mark earned his degree in Business Administration and Management at Wilberforce University. He was recognized with an Honorary Doctorate from Wilberforce University in 2016. He is a life member of Kappa Alpha Psi fraternity.