Michael J. Lee

Michael Lee is an accomplished executive with extensive experience in operations and management within the customer engagement sector. Currently serving as Senior Vice President of Operations at VXI Global Solutions, LLC, since September 2023, Michael has previously held several senior roles at Qualfon, including Managing Director of CES Operations. Michael's career also includes notable positions such as Vice President of Operations at HGS and various leadership roles at Sitel, culminating in SVP Operations. Additionally, Michael achieved significant growth at Voice Vision International by boosting billable revenue by over 500% within ten months. Michael's professional journey began in account management at ITI Marketing Services, with an educational background from Wartburg College.