Sheryll Gomez

Sheryll Gomez has extensive work experience in the operations and management field. Beginning in 2005, they started their career at Sitel, where they held roles such as Technical Support Specialist, Communications Specialist, Team Lead/Coach, Operations Manager, and eventually Senior Operations Manager OIC. During their time at Sitel, they were responsible for achieving departmental productivity requirements, evaluating language quality, and maintaining revenue and profitability for existing programs. In 2014, they moved on to Convergys as an Operations Manager, where they analyzed performance results and implemented department improvements. Since 2016, they have been working at VXI Global Solutions, LLC, starting as an Associate Director and progressing to Director Site Operations, Senior Director of Operations, and currently Vice President of Operations. In these roles, they have been responsible for managing call center operations, analyzing reports, and ensuring quality, efficiency, and productivity standards/targets are met. Sheryll Gomez has a strong track record in operations management and has consistently demonstrated their ability to drive organizational success.

Sheryll Gomez obtained a Bachelor's Degree in Biology/Biological Sciences, General from the University of the Philippines from 1997 to 2001. Sheryll also received a Six Sigma Yellow Belt certification from Sitel in 2010.