Amarpreet Sawhney

Amarpreet Sawhney is an accomplished IT professional with extensive experience in technical support and service management. Currently serving as a Sr. Technical Specialist at Zensar Technologies since August 2011, Amarpreet has progressed through various roles including Technical Specialist and Team Lead. Since April 2020, Amarpreet has also held the position of IT Service Management Lead at Vyaire Medical, where strategies developed led to a 20% increase in customer satisfaction. Previous experience includes roles at Vitality Group Inc. as an Incident Management Specialist, achieving a 25% enhancement in system reliability, and as an IT Consultant at CLSA, providing essential support and collaboration on IT infrastructure. Amarpreet holds a Bachelor of Engineering in Computer Science from Nagpur University, completed in 2011.