David Cruts

David Cruts is an experienced customer service professional with a strong background in leadership and process improvement. Currently serving as the Customer Service Manager for Caustics at Vynova Group since November 2021, David previously held the position of EMEA Customer Service Manager for Performance Minerals at Imerys, where responsibilities included managing a team of 15 and overseeing customer satisfaction metrics. David's career began with roles in IT support at EDS Group and transport management at Brucargo, progressing through customer care positions at GE, where extensive expertise in SAP implementations and team management was gained. David's educational background includes a Master’s Degree in Language Interpretation and Translation from Lessius Hogeschool Antwerpen, supplemented by further qualifications in languages and business communication.