Minh Nguyen

Minh Nguyen is a skilled IT professional with extensive experience in service desk support and customer service. Currently serving as Principal Service Desk Technician at VyStar Credit Union since October 2021, Minh has progressed through various roles, including Service Desk Technician III and Service Desk Technician. Prior to this, Minh was a Service Desk Team Lead at Enterprise Integration and held positions as Senior Partner Program Administrator at MoneySolver, where responsibility included managing a network of licensed tax professionals. Minh's experience also encompasses technical advisory roles at Convergys, where training led to a promotion through multiple positions, and a case management role at Creamer Dental Laboratory. Minh holds a Bachelor of Applied Science in Health Services Administration from Santa Fe College, earned between 2014 and 2018.