Heide Hildebrandt

Heide Hildebrandt is a seasoned IT professional with extensive experience in bilingual support, specializing in German language services. Currently serving as a German Bilingual Senior Specialist at W. R. Grace since October 2012, Hildebrandt has progressively taken on roles within the Global IT HelpDesk. Previous experience includes positions as a Customer Care/Technical Specialist at Hubwoo A Perfect Commerce Company and as a German Telemarketer at MediaDev. Additionally, Hildebrandt has worked as a German Bilingual Research Analyst at both Thomson Reuters and Computershare. Early career experience includes an administrative role at the European International School. Currently pursuing a Bachelor of Commerce degree in Computer/Information Technology Administration and Management at Concordia College, Hildebrandt holds certifications in LSSYB and ITIL4.