Kate McClung

Kate McClung is a seasoned professional with extensive experience in customer experience and program management at Grainger, where tenure spans from August 2012 to the present, encompassing roles from Merchandising Content Analyst to Program Manager Customer Experience. Prior to Grainger, Kate served as a Content Specialist at Straight North, focusing on SEO and social media content management. Kate's career began at Terso Solutions as a Marketing Support Specialist. Academic credentials include a Master of Business Administration with a focus on Operations Management, Leadership, and Change Management from DePaul Driehaus College of Business, as well as a Bachelor of Arts in Communication Arts and Business from the University of Wisconsin-Madison.