Kristen Gould

Kristen Gould is a dedicated professional with extensive experience in customer service and inventory management. Currently serving as an On-Site Representative at Grainger since February 2021, Kristen oversees inventory management for business clients, ensuring accurate stock levels and fostering strong customer relationships. Previous roles at Grainger include Sales Associate, where Kristen delivered tailored sales experiences and collaborated with various business partners to enhance customer service. Prior experience at Road Runner Sports as a Fit Expert involved establishing robust customer relationships and providing empathetic service. Additionally, Kristen held the position of Shift Lead at Hoagie Bros, managing employee training and performance. Kristen is pursuing a Bachelor of Business Administration in Managerial Human Resources at Georgia State University, with an expected graduation in May 2024, complementing a solid educational foundation that includes a High School Diploma from Hillgrove Public School.