WakeMed Health & Hospitals
Ryan Gorman possesses extensive experience in healthcare administration and patient services, currently serving as a Referral Coordinator specializing in Tobacco Cessation at WakeMed since August 2017, previously holding the role of Patient Account Representative. Prior to this, Ryan was an Operations Supervisor at Moore Advanced Inc and a Financial Assistant at Wake Forest Baptist Health, where responsibilities included reviewing patient financial information, assisting patients with understanding health insurance benefits, and piloting a Self-Pay project. Earlier roles include hospital billing at Novant Health, where Ryan managed billing inquiries and insurance denials, as well as insurance verification for radiology procedures, consistently surpassing productivity goals. Ryan began a career in healthcare with experience as an Executive Recruiter, Inside Sales Representative, and Administrative Assistant. Ryan holds a Bachelor of Science in Business Administration with a focus on Management and Marketing from Western Carolina University.
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