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Lisa Dennis

People Leader Of Customer Experience at Walker-Miller Energy Services

Lisa Dennis currently serves as the People Leader of Customer Experience at Walker-Miller Energy Services since December 2020 and has been the Consumer Service Director at USA TODAY since February 2017. Prior experience includes Operations Manager roles at Dialog Direct and Assurant Specialty Property, where responsibilities involved enhancing contact center operations, leading frontline staff, and managing departmental budgets. Lisa also has extensive experience as Call Center Director and Senior Manager at Comcast Corp, overseeing a team of supervisors in various customer service functions while ensuring budget compliance and performance management.

Location

Grosse Pointe, United States

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Walker-Miller Energy Services

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Walker-Miller Energy Services (Walker-Miller), one of the largest African American and woman owned energy efficiency companies in the United States, changes lives through energy. Led by Carla Walker-Miller, Founder and Chief Executive Officer, Walker-Miller’s commitment to Empower People and Enrich Communities is the bedrock of a unique, people-centered culture that values all people and normalizes diversity, equity, and inclusion as a strength. A Certified B Corporation, Walker-Miller is a trusted partner with deep roots in the energy industry, providing thought leadership around Energy Efficiency as equitable economic development; Advanced Energy Products & Services; Equitable Mobility Consulting & Installation; and Medium and High Voltage Equipment Sales to utilities, municipalities, businesses, and communities to drive the benefits of clean energy to all. With a team that reflects the rich diversity of this country, Walker-Miller designs programs, sources products, trains inclusive workforces, develops outreach strategies, and provides innovative research and development, successfully engaging low participation communities. Our goal is to act as a bridge to equity as this country transitions from the traditional utility to a new low carbon reality. Our efforts help decrease energy burdens, drive equitable access to clean energy jobs, invite diverse businesses into the clean economy, and serve the needs of asset limited income constrained communities with compassion. wmenergy.com for details.


Employees

51-200

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