Elizabeth Good

Elizabeth Good is a seasoned professional with extensive experience in customer success and digital adoption, currently serving as a Senior Customer Success Manager for Strategic Accounts at WalkMe™ since March 2018. In this role, Elizabeth manages a ~$10M ARR book of business, focusing on customer satisfaction, renewals, and product adoption through collaboration with product and R&D teams. Prior to this, Elizabeth held various positions at WalkMe™, including Senior Digital Adoption Consultant and Digital Adoption Consultant, where responsibilities included designing digital adoption programs and overseeing project execution for Fortune 100 customers. Elizabeth's previous experience includes roles at Helpshift, PlayFirst Studio @ Glu Mobile, Zenefits, WIS-TV, and The Daily Gamecock, emphasizing skills in customer relations, account management, and digital marketing. Elizabeth holds a Bachelor of Arts in Journalism and Mass Communications from the University of South Carolina and has participated in an exchange program at Griffith College Dublin.