Shannon Weber

Shannon Weber is an experienced professional in customer success and operations with a strong background in client retention and engagement. Currently serving as Senior Manager for Scaled Customer Success and CS Operations at WalkMe™ since January 2018, Shannon has progressed through various roles, including Manager of Scaled Customer Success and Senior Implementation Consultant. Prior experiences include Customer Success Manager at ConveyIQ, Client Success Account Manager at Meltwater, and Global Account Manager at Avaya, where Shannon developed skills in Salesforce.com. Earlier roles include positions in sales and customer service at Citrix, Rockfish Seafood Grill, Micro-Consulting for North Carolina, and Target. Shannon holds a Bachelor of Science in Business Administration with a concentration in Marketing from the University of North Carolina at Chapel Hill.