Carolann McKay is an experienced professional in the digital commerce and marketing sectors, currently serving as the Director of Social Commerce at Walmart since July 2023. Prior to this role, Carolann was the VP of Customer Success & Account Management at MikMak, where expertise was applied to enhance commerce experiences for major brands. Carolann's career includes significant positions at American Eagle Outfitters as Senior Manager of International eCommerce, overseeing digital business initiatives globally, and at Urban Outfitters as a Global Program Manager, managing global eCommerce strategies. Additional experience includes roles in digital marketing and client services, focusing on search marketing and relationship management across various industries. Carolann holds a Bachelor of Science degree in Business from Mount St. Mary's University and completed education at Mount Saint Joseph Academy.
July, 2023 - present